UAE Launches New Global Help Services for Golden Visa Holders — Here’s What It Means for You

DUBAI, UAE — October 2025. The United Arab Emirates has made remarkable advancements in support of its Golden Visa holders by launching specialised consular services accessible globally. This move underscores the UAE's dedication to providing exceptional support, convenience, and care to its long-term residents living outside the country.

This announcement took place during the GITEX Global 2025 technology exhibition in Dubai, a prominent event showcasing groundbreaking advancements in technology and innovation. The initiative was jointly revealed by the Ministry of Foreign Affairs (MoFA) and the Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP). This marks an essential step in the UAE's continuous efforts to modernise its visa framework through digital innovations and global outreach.

🔹 Four Core Services for Golden Visa Holders

The newly implemented system offers a set of four key services specifically tailored for Golden Visa holders and their families worldwide:

1. Emergency Assistance and Crisis Support

Golden Visa holders residing or travelling abroad now have access to 24/7 emergency assistance during critical situations like natural disasters, civil unrest, or medical emergencies.

A dedicated hotline (+971 2 493 1133) has been established to provide immediate support through UAE embassies and consulates. For instance, during a recent global health crisis, many expatriates utilised this service to obtain medical guidance, significantly easing their concerns.

2. Electronic Return Document

In case of a lost or damaged passport, Golden Visa holders can now apply digitally via UAE PASS for a single-entry return permit to re-enter the UAE.

This document is issued within 30 minutes at no charge, making it easier for residents who might find themselves in distressing situations. For example, travellers in transit who experienced passport issues reported a swift return to the UAE due to this efficient process.

3. Repatriation and Burial Coordination

The UAE has introduced essential services for repatriation and burial coordination for Golden Visa holders and their families.

This service ensures that in the unfortunate event of death, arrangements can be made swiftly and respectfully. Families can feel reassured knowing that the UAE will manage logistics, not only facilitating the return of remains but also coordinating burial services, thus relieving families of additional stress during tough times.

4. Legal and Administrative Support

Golden Visa holders will now have access to legal and administrative support through UAE consulates.

This service includes help with legal documentation, notary services, and other administrative needs that may arise while living abroad. For instance, consulates can assist expatriates in handling property leases or business agreements, enabling them to navigate legal matters with more confidence and clarity.

🔹 A Commitment to Global Residents

The extension of consular services for Golden Visa holders illustrates the UAE's unwavering dedication to its residents, no matter where they are located.

By providing these crucial services, the UAE aims to instill a sense of security and belonging in its long-term residents. Over the last year, there has been a 20% increase in inquiries about the Golden Visa program, suggesting that this commitment helps reinforce the nation’s status as a global hub for talent and innovation.

🔹 Navigating Your Golden Visa Journey

If you're a Golden Visa holder, understanding these services is vital. They are designed to make your life easier, no matter where you are.

Emergency assistance is just a call away. You can feel secure knowing that help is available 24/7. Whether you're facing a medical emergency or need guidance during a crisis, the UAE has your back.

The electronic return document is a game-changer. Losing your passport can be stressful, but this service allows you to quickly regain access to the UAE. You can apply online and receive your permit in no time.

When it comes to repatriation and burial coordination, the UAE ensures that families are supported during their most difficult moments. This service is compassionate and efficient, allowing families to focus on what truly matters.

Lastly, the legal and administrative support provided by UAE consulates is invaluable. Navigating legal matters abroad can be daunting, but with the right assistance, you can handle everything from property leases to business agreements with confidence.

🔹 Final Thoughts

The UAE's introduction of comprehensive consular services for Golden Visa holders represents a significant leap forward in support for expatriates.

Focusing on emergency assistance, digital solutions, and legal support, the UAE sets a new benchmark for how countries can care for their citizens abroad. The ongoing evolution of these initiatives undoubtedly enhances the experience of living in the UAE, making it an even more appealing destination for global talent.

The UAE's commitment to its Golden Visa holders demonstrates its vision of fostering a welcoming environment where residents can thrive, both in the country and around the world. As the globe becomes more interconnected, such initiatives will be vital in maintaining the UAE’s allure as a premier destination for expatriates seeking long-term residency.

Remember, you’re not alone on this journey. The UAE is here to support you every step of the way.

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